In a recent post on their forums, Blizzard both updated players on the steps they’ve taken to fix the many bugs that plagued the launch of Diablo III and addressed security concerns. Announced were hotfixes that have been released as well as attempts at achieving service stability. Diablo III has also undergone occasional server maintenance and will release an update next week that will apply more fixes for bugs as well as address more issues surrounding Diablo III. While there are no current details on any future fix for getting back the achievements that have been lost, Blizzard has promised answers in the next few weeks.
They have also stated that investigations about “session spoofing” a player’s identity in order to compromise an account have come up with nothing, but they promise to continue to investigate. They assure that a very small amount of people have contacted Customer Service about a compromised account, and the cases usually consist of traditional methods. “Traditional” meaning someone logged in with someone else’s username and password. For account protection, Blizzard advises users to be intelligent about their password management and scan for malware and viruses.
As for the real-money auction house, Blizzard has decided to wait until gameplay issues are resolved and general stability is secured. While there had been hopes to get the auction house launched in May, the date has now been extended indefinitely with no launch date declared.